Returns

  • Returns/Exchange: You have 10 days to return an item from the date you received it. The item must be unused plus in the same condition you received it. Additionally, the item you ’d like to return must be in the original packaging.

  • No returns for custom orders 


Refunds

  • When we receive your returned item, you will be notified by us that we have received your return item after it has been inspected. 

  • If your return is approved: the refund to your credit card or original payment method will be initiated


Shipping

  • You will be responsible for paying for your own shipping cost for returning your item. 

  • Shipping cost(s) are nonrefundable

Contact us via email at raphadesign2021@gmail.com if you have any questions regarding these policies or to start your return/exchange process